Terms of Service — South Rock Dental

Welcome to South Rock Dental. By accessing or using our website, booking an appointment, or receiving services from our clinic, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our site or engaging with our services.

1. Acceptance of Terms

By using our website or clinic services, you confirm that:

You are at least the age of majority in your province, state, or region
You have read, understood, and agree to these Terms of Service

If you do not agree with these Terms, please discontinue use of our website and services.

2. Services Provided

South Rock Dental provides dental and oral healthcare services, including but not limited to:

General dentistry
Preventive dental care and cleanings
Restorative dentistry (fillings, crowns, bridges)
Cosmetic dentistry
Dental examinations and diagnostics
Other dental and oral health services

All services are delivered by licensed and trained dental professionals in accordance with applicable regulations.

Our website is intended to provide general information about our clinic, dental services, practitioners, and policies. It is not a substitute for professional dental or medical advice, diagnosis, or treatment. Always consult a qualified dental professional regarding your specific oral health concerns.

3. Appointment Bookings and Cancellations

Appointments may be booked online, by phone, or in person.

By booking, you agree to the following:

Provide accurate and current information at the time of booking
Notify us at least 24 hours in advance if you need to cancel or reschedule
Understand that late cancellations or missed appointments may result in a cancellation fee as outlined in our clinic policy

Repeated no-shows may result in restricted booking privileges.

4. Payment and Insurance

Payment is due at the time of service unless otherwise arranged
Prices and treatment fees are subject to change without notice
Some treatments may not be eligible for insurance reimbursement; please verify with your insurance provider
Patients are responsible for any outstanding balance not covered by insurance or benefits
Promotional pricing, if applicable, must be used within stated timeframes

South Rock Dental reserves the right to refuse service in cases of outstanding unpaid balances.

5. Use of Website and Content

All content found on South Rock Dental’s website — including images, text, logos, videos, and graphics — is the property of South Rock Dental or its content licensors and is protected under copyright and intellectual property laws.

You may:

View, download, or print materials for personal and non-commercial use only

You may not:

Copy, reproduce, modify, or distribute content without written consent
Use site materials for commercial purposes
Alter or remove copyright or branding information

Unauthorized use may result in legal action.

6. Limitation of Liability

While South Rock Dental strives to provide accurate and reliable information, we make no guarantees or warranties regarding:

Accuracy, completeness, or timeliness of website content
Results from any dental treatments or services
Availability or functionality of the website

To the fullest extent permitted by law, South Rock Dental and its staff shall not be liable for any direct, indirect, incidental, consequential, or special damages resulting from:

Use or inability to use the website
Errors, omissions, or inaccuracies in content
Delays, service interruptions, or technical issues
Reliance on information provided on the website or during consultations

7. User Conduct

You agree not to use our website or services to:

Engage in unlawful, fraudulent, or harmful activities
Interfere with or disrupt website functionality
Upload or transmit malicious code, viruses, or harmful content
Misrepresent your identity or impersonate others

We reserve the right to restrict or terminate access for users who violate these Terms.

8. Third-Party Links

Our website may contain links to third-party websites. South Rock Dental is not responsible for:

External website content
Accuracy of third-party information
Privacy or data practices of external sites

We recommend reviewing the terms and privacy policies of any third-party websites you visit.

9. Changes to Terms

South Rock Dental may update these Terms of Service at any time. Revised terms will be posted on this page.

Continued use of our website or services constitutes acceptance of the updated Terms.

10. Governing Law

These Terms are governed by the laws of the Province of British Columbia and applicable federal laws of Canada.

Any disputes arising from these Terms shall be handled exclusively in the courts of British Columbia.

11. Contact Us

If you have any questions about these Terms of Service, please contact us:

VISIT US
2655 King George Blvd #110
Surrey, BC V4P 1H7

CONTACT US
P: (604) 385-2992
E: hello@southrockdental.ca